Get the App Here:
Search “Total Connect Comfort” in the App Store or Google Play. Download the app to your smartphone or tablet to learn how to install and use your thermostat.
Watch a series of short videos that help you install your thermostat, including determining your system type, the installation process in steps, registering your thermostat and more.See Videos Below.
Installation Guide PDF
Download PDFs of manuals and guides in the resources section below, such as Quick Start and User Guides.
You are probably connected only to your router, not to your thermostat. Try connecting to the thermostat again.
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The Wi-Fi thermostat works with the new iOS 9, operating system, however iOS 8 does not work for the initial thermostat installation. Please use a Wi-Fi connected computer, Android tablet or smart phone for the initial installation.
If we weren't able to answer your question please visit Help & Support
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