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Leaks and frozen pipes can cause serious damage to your home. With Lyric Water Leak and Freeze detectors you can get early warning. By catching it early, you may be able to avoid expensive repairs and loss of treasured items. They can be placed near trouble spots like the sump pump, water heater, washer and under sinks. Each can be individually named and registered in the Lyric App and easily connect to your home Wi-Fi network. If a leak is detected or pipe begins to freeze, the Lyric App on your phone will alert you wherever you are.
Watch a short demonstration of how the Lyric Water Leak and Freeze detector can protect your home. Find out more.
Lyric uses three AA Alkaline batteries. For your convenience, three batteries are included in your box. You can expect up to 3 years of battery life, depending on use conditions. Battery life may be shorter due to a number of factors (e.g., extreme cold or heat, multiple cable sensors, alert activity, frequency of status updates).
No, this is a battery powered device only.
The detector can be on the floor or hang at any height. The length of the supplied cable sensor is 4 feet (or 1.2 meters). You can attach additional cable sensors for additional coverage up to 125 Cable Sensors connected for 500 feet or 150 meters. Water can touch any part of the cable for the alarm to sound.
MAC IDs are printed in the detector's battery compartment. Repeat the installation steps for each detector individually.
After successful installation, the LED light will turn solid green. It stays on for approximately 5 minutes and then turns off to preserve battery life.
Set up and manage your alerts and notifications in the settings in your Lyric App. Select the "Water Leak Detector" and go to the "Menu" within the Lyric App. Select the "Alert and Notifications" to set up what you want to be notified about. You can receive notifications for the following: (i) water leak; (ii) high/low temperature; and (iii) high/low humidity.
Make sure the batteries are inserted correctly. If that does not correct the issue then put in new batteries. If the issue is not corrected contact the Lyric toll free Customer Care phone line, 1-800-633-3991.
Once the water leak detector detects a leak through the sensor probe or the extended cable sensor, within a minute the detector buzzes and the LED blinks red. Shortly thereafter, you should receive in-app, push and/or email notifications, depending on your settings.
Yes, the entire 4 feet cable (or 1.2 meters) sensor detects water. Additional cable sensors can be added for a maximum sensing distance of up to 500 feet or 150 meters. The cable sensors need to be connected to each other, please make sure that each cable is installed correctly. You may test each cable sensor section by inserting each cable sensor section into the Water Leak Detector separately and by pouring water on the applicable cable sensor section to test. If the cable sensor does not trigger the buzzer alarm after pouring water on the cable sensor, please contact the Lyric toll free Customer Care phone line, 1-800-633-3991.
After 30 minutes, if the detector is still detecting a leak, the alarm will start again.
Mute the alarm using the app, unplug the cable sensor or wipe the built-in probe sensors dry (whichever sensed the leak), or remove the batteries.
Yes. For the best performance, it is recommended that the detector is wiped clear of any debris, dried, and the batteries are replaced before reuse.
The detector has a built-in temperature sensor that senses temperature every hour. If the temperature goes below the set thresholds, you should be notified through in-app, push and/or email notifications, depending on your settings.
The default thresholds for temperature are pre-set at 45°F or 7.5°C and at 100° F or 38°C and you may change the settings in the Lyric app. The default thresholds for humidity are pre-set at 20% and at 70% and you may change the settings in the Lyric app.
Your temperature and humidity readings will update two or three times per day but at the expense of battery life.
If the detector misses a particular update, you will receive an email, push, and in app notification, depending on your setting, that the detector is offline.
There is no limit to the number of email accounts that can be added to receive notifications. Added email accounts will receive notifications from all devices connected to the account.
No, nothing's wrong with your device. Take out the batteries; wait for 30 seconds to 1 minute and put the batteries back in. You should see the blinking blue light now.
Honeywell warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of two (2) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Honeywell shall repair or replace it (at Honeywell’s option).
(i) Return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
(ii) Call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address:
Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
If you have any questions concerning this warranty, please write Honeywell Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.
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