Customer Support

Lyric Products (Thermostats, Wi-Fi Cameras & Water Leak Detectors)

1-800-633-3991

Open Hours: Monday – Sunday: 24 hours

Thermostats

1-855-733-5465

Open Hours: Monday – Friday from 8:00 AM – 7:00 PM CST/CDT

Saturday from 8:00 AM – 6:00 PM CST/CDT

Sunday from 9:00 AM – 6:00 PM CST/CDT

Indoor Air Quality and All Other Homeowner Products:

1-800-468-1502

Open Hours: Monday – Friday from 8:00 AM – 7:00 PM CST/CDT

Saturday from 8:00 AM - 6:00 PM CST/CDT

Sunday from 9:00 AM – 6:00 PM CST/CDT

Honeywell Home Store Support

1-800-633-3991, press 1, then 2.

Open Hours: Monday – Saturday 7:00 AM – 11 PM EST Sunday 10 AM – 7 PM EST