Answer: Yes. Evaporative type humidifiers release water as pure vapor. Water vapor will not create any problems with an electronic air cleaner. Misting or spray type units mounted on the return air plenum could cause problems with an electronic air cleaner.

Answer: The Honeywell VisionPRO IAQ thermostat that provides a single point of control for humidification, dehumidification, ventilation, heating and cooling in a house. For more information on this thermostat, please click here.

Answer: Honeywell recommends replacing pads once every season.

Answer: Optimal Relative Humidity (RH) is defined by industry experts* as between 40-60% RH on an average annual basis, and 35% during the heating season in dry climates. An environment with too little humidity leaves the body vulnerable to viruses and bacteria, and can cause woodwork in the house to shrink and crack. On the other hand, too much humidity creates ideal conditions for mold and mildew growth. The recommended settings are based upon the outdoor temperature: -20F (-30C) or below 15% -10F (-24C) 20% 0F (-18C) 25% 10F (-12C) 30% 20F (-7C) 35% Higher temp 40% As with any recommended settings, these are general recommendations. Other factors in the application can affect the humidity level achieved in your home. If you notice condensation on your windows, please lower the setting on the humidistat.

Answer: Honeywell recommends a minimum distance of 3 feet between a UV light and plastic fabricated devices (such as humidifiers and non-fiberglass media filters)

Answer: The humidifier can be used on a hard water supply however; the pad may need to be replaced more frequently because of possible buildup of minerals diminishing its ability to operate normally. If there is access to a water softener, then it is recommended that the water coming to the humidifier passes through the softener first.

Answer: Please verify the model number of the humidifier pad. If the model number is HC26P, then these humidifier pads do not need to be orientated in a particular direction for proper operation. The model number for these pads would be available on the carton.

Answer: There are a variety of factors that can affect the level of humidification that can be achieved. The first consideration must be to proper sizing of the humidifier. Please verify that the Humidifier either the HE360 or the HE365 fits your home’s size and how tightly constructed your home is using the following guide. House construction maximum area the (HE360 / HE365) can adequately humidify: Loose - 1900 Square Feet Average - 2700 Square Feet Tight - 4200 Square Feet Please also verify that there are no mineral deposits on the humidifier pad. Accumulations of mineral deposits on the humidifier pad can affect the ability of the pad to hold water. Change the humidifier pad if necessary. Please be aware that colder outdoor temperatures limit the amount of humidity that can be added to your home without resulting in condensation on the windows. The more the heat runs the more that this will dry out the air passing through a furnace or a heat pump application. If after considering the above factors, you still feel that you are not achieving adequate humidity levels in your home, please consult your local heating and cooling contractor.

Answer: The replacement pads for a humidifier are available online through www.amazon.com, and www.medwing.com. Alternatively, some model numbers are also available through local retail stores. You can also check with your local heating and cooling contractor for assistance with purchasing humidifier pads.

Answer: For an easier installation of your humidifier, we recommend purchasing the installation kit. The installation kits are available at the most Retail Home Improvement Stores and large Hardware Stores. Make sure you get the correct Installation Kit Model Number for your Humidifier’s Model Number. • Installation Kit Number 32005847-001 is for the HE220 or HE260 Humidifiers. • Installation Kit Number 32005847-002 is for the HE120 or HE160 Humidifiers. • Installation Kit Number 32005847-003 is for the HE360 Humidifier. Typically the Installation Kit’s packaging will say what model Humidifier it is used with, however if you need to order one through the Store the model number will be useful for the Retailer.

Answer: The model number of the flow-through humidifier is located at the bottom of the unit, near the water supply valve on a white sticker and begins with HE. The model number for TrueSTEAM Humidifiers is located on a sticker on the left side of the top of the unit and begins with HM.

Answer: The HE360 Powered Flow – Through Humidifier can only be installed on the warm air supply of the furnace or Air Handler. The humidifier needs to draw heated air across the pad in order to maximize the humidification output. If the HE360 Powered Flow – Through Humidifier is mounted on the return side it will greatly reduce the efficiency of the Humidifier. If space restrictions prevent installation on the warm air supply, you should consider the HE260, a bypass flow - through humidifier.