Answer: While portable air cleaners can provide a certain level of effectiveness in individual rooms, Honeywell TrueCLEAN is installed in your central heating and cooling system. It cleans the air going through your ductwork and pushes the cleaner air out to all rooms in your home.

Answer: As air is moving through your heating and cooling system, Honeywell TrueCLEAN deactivates 99% of captured particles like airborne dust, pollen, smoke, mold spores and other bacteria — making it dramatically more effective than single-room portable units, standard one-inch furnace filters, and practically all other whole-house air cleaning systems.

Answer: Yes however, please check with the manufacturer of the dishwasher before proceeding with the same.

Answer: Like other household appliances (hairdryers, mixers and electric fans), the Honeywell Electronic Air Cleaner, and any other high efficiency electronic air cleaner, will produce trace levels of ozone when they are running. In extensive testing of electronic air cleaners performance both in test chambers and in actual homes, under normal operating conditions, ozone levels measured are in the range of .005 to .020 parts per million (PPM), well below indoor safety levels set by the Food and Drug Administration (FDA). For outdoor air, levels above .120 are considered excessively stressing to people with a respiratory illness or who are sensitive to ozone. In general, levels below .080 are considered acceptable for outdoors, but these levels are often exceeded in some urban areas. The FDA sets a level of .050 with a 24 hour a day exposure as the maximum indoor ozone concentration acceptable An electronic air cleaner can be expected to add about .005 PPM ozone to the steady state indoor level. As the electronic air cleaner loads with dirt, the level of ozone produced further decreases Odor perception for ozone varies quite a bit among people. Some people can smell levels as low as .003 PPM, but most people can smell a level of .020 PPM, which is well below the FDA standard. The smell of ozone is does not necessarily indicate that the level of ozone is above normal, or even near the recommended limit set by the FDA.

Answer: Push the up or down arrow buttons on the thermostat to check the temperature that the thermostat has been set to.

Answer: Your Electronic Air Cleaner can be converted to a Media Air Cleaner. To do this the Electronic Air Cleaner’s power supply must be removed or permanently disabled by a licensed HVAC service person. This is to prevent any possible fire hazard. Simply unplugging the Electronic Air Cleaner is not good enough because someone could come in behind you and plug it back in. After the power supply has been disabled, the metal cells in your air cleaner can be replaced with 4 inch thick media filters of the appropriate dimensions. Honeywell recommends either the FC100 or the FC200 Media Air Filter can be used by sliding the Media Filter Cartridge in to the same place the Cells were. The efficiency of your air cleaner will be reduced after being converted to the level of the Media Filters being used. The Media Filters will need to be replaced on a regular basis. Honeywell’s recommendation is to replace Media Filters every 6 months, more frequently if needed. Replacement Media Filters can be purchased from the HVAC service person or Heating and Cooling Contractor that converts your Electronic Air Cleaner to a Media Air Cleaner.

Answer: Honeywell’s Electronic Air Cleaners should only be serviced or replaced by a qualified Heating and Cooling Contractor. Honeywell’s Electronic Air Cleaners contain high voltage, which can be dangerous. There is risk of an electric shock, which can cause injury and or death, as well as damage to the equipment. Improper service, installation of incorrect replacement parts, and/or incorrect installation of the correct replacement parts may compromise the operation of the Electronic Air Cleaner, and also the ability of the heating and cooling system to work properly. Servicing of the Electronic Air Cleaner by any person other than a qualified Heating and Cooling Contractor can void the warranty on the product. Due to liability reasons Honeywell Customer Care can not provide technical support for this device to a customer who is not a qualified Heating and Cooling Contractor.

Answer: The air cleaner can not "dust" a home, but it will remove most dust particles that make it to the air cleaner. The particles that do not make it to the cold air return will settle out on flat surfaces and will need to be removed by hand. The reason these particles settle on a surface is due to their weight. These large particles will begin to appear white because they are no longer being stained by the smaller particles. The smaller staining particles (5 microns or smaller) stay continuously suspended and thus make it to the cold air return.

Answer: No, the post filters for the F300 cannot be cleaned. They have to be replaced.

Answer: The neon light should be on whenever the system’s blower fan is on. When the system fan shuts off, the neon light should also shut off. If this is not happening, please follow these troubleshooting steps: Make sure the electronic cells are clean, dry and properly installed. Make sure that the prefilter is in the cabinet slot farthest from the furnace. With the access door closed, turn on the Electronic Air Cleaner and the system blower fan. If neon light is on, the Electronic Air Cleaner is working. If the neon light is off, turn the Electronic Air Cleaner off and remove cells only (not the prefilter), then close the access door and turn on the Electronic Air Cleaner (fan should still be on). If the neon light does not come on, contact your contractor for repair. If the neon light comes on, inspect the cells for bent collector plates, broken ionizer wires, dirt on insulators, and damaged ionizer or collector contact tabs. Bent collector plates can be carefully straightened and broken ionizer wires should be replaced. All other repairs should be undertaken by your local heating and cooling contractor.

Answer: The presence of “white dust” is actually an indicator that your Electronic Air Cleaner is working properly. The Electronic Air Cleaner can only filter the particles that are passing through your system’s duct work. The staining particulate is generally lighter, and more able to be drawn through the return registers in your home, leaving the heavier, non-staining particulate behind. This heavier, non-staining particulate settles out of the air and is left behind on your furniture: because it is more visible, it may appear as though there is actually more dust in your home than there was prior to installing the air cleaner. To ensure that more particulate is able to reach the Electronic Air Cleaner to be filtered, you should make sure that the return registers are clean and not blocked by furniture.

Answer: The situation that you describe is probably interference. There are two types of interference that can cause problems with TV or radio stations. They are Radio Frequency Interference (RFI) and Line Interference (Line Noise). Radio Frequency Interference (RFI) results from radio waves created by electrical equipment. These waves radiate outward in all directions and can be picked up by household electrical wires that act as antennas. An Electronic Air Cleaner can only create enough RFI to affect a television, intercom, or a small radio when it arcs. The Federal Communications Commission regulates all products that could create RFI. All of Honeywell’s Electronic Air Cleaners conform to FCC Part 15 Class B as well as Canadian EMI Standards. If the problem is constant, and the air cleaner is not constantly arcing, then the problem is Line Interference. Line Interference (Line Noise) can occur anytime an electrical circuit is made or broken. Fluctuations in an electrical load can also cause Line Interference.

Answer: It is normal to hear occasional snapping from your Electronic Air Cleaner. This occurs when larger particles are caught by the ionizer wires. Continuous snapping is not normal however, and should be investigated as outlined below: Please note that the metal electronic cells may have some sharp edges; use care when handling the cells. Wear gloves to protect your hands from being cut if needed. Remove both electronic cells. Make sure that there is no hair, dirt, sand or any debris on the bottom inside the Electronic air cleaner. If there is, remove what you can by hand. If a lot of debris is left in bottom of the Air Cleaner, you may want to use a vacuum attachment to see if you can vacuum up what you can. Do not vacuum the Pre-filter or Post filter this may damage it. Close the access door, and then turn on the Electronic Air Cleaner and the system fan. If the snapping continues with the cells removed, contact your heating and cooling contractor for service on the unit and turn off the Electronic Air Cleaner’s power. If snapping does not continue, make sure the electronic cells are clean, dry and properly installed. Inspect the electronic cells for bent collector plates, broken wires between the plates, dirt on the insulators, and damaged collector contact tabs located on the top of the cells. Make sure the pre-filters are in good condition and are in the cabinet slot farthest from the furnace (The order of the Electronic Air Cleaner Filters are from the return duct to the furnace is: Pre-Filter, electronic cell, and then Post filter, if your Electronic Air Cleaner has one). If the snapping persists and you are unable to locate any physical cause, please contact your heating and cooling contractor for service on the unit and turn off power to the Electronic Air Cleaner.

Answer: Your Electronic Air Cleaner can be converted to a Media Air Cleaner. To do this the Electronic Air Cleaner’s power supply must be removed or permanently disabled by a licensed HVAC service person. This is to prevent any possible fire hazard. Simply unplugging the Electronic Air Cleaner is not good enough because someone could come in behind you and plug it back in. After the power supply has been disabled, the metal cells in your air cleaner can be replaced with 4 inch thick media filters of the appropriate dimensions. Honeywell recommends either the FC100 or the FC200 Media Air Filter can be used by sliding the Media Filter Cartridge in to the same place the Cells were. The efficiency of your air cleaner will be reduced after being converted to the level of the Media Filters being used. The Media Filters will need to be replaced on a regular basis. Honeywell’s recommendation is to replace Media Filters every 6 months, more frequently if needed. Replacement Media Filters can be purchased from the HVAC service person or Heating and Cooling Contractor that converts your Electronic Air Cleaner to a Media Air Cleaner.

Answer: Honeywell’s Clean Coil Guarantee states that Honeywell will guarantee that your evaporative cooling coil will remain free of dust and debris for 10 years following the date of installation of your Electronic Air Cleaner provided that: The Electronic Air Cleaner has been installed and maintained properly, according to the manufacturer’s recommendations. The electronic air cleaner was installed on a new HVAC system. If the Electronic Air Cleaner was not installed on a newly installed evaporative coil, the evaporative coil was cleaned at the time of or prior to installation of the Electronic Air Cleaner. (Honeywell will ask for proof of cleaning in form of a copy of service or sales receipt.) If your coil requires cleaning within 10 years of the installation of Honeywell’s Electronic Air Cleaner, Honeywell will pay 50% of the cost to have the coil professionally cleaned by a qualified heating/cooling contractor, up to $100.00 U.S. Dollars. If it is necessary to file a claim for coverage under the Clean Coil Guarantee, you will need to provide full documentation of the date of installation of the Electronic Air Cleaner, as well as documentation of the date of installation of the system or the cleaning of the evaporative coil.

Answer: Ozone (O3), a 3-atom form of oxygen, is a normal trace element in the earth’s atmosphere. Ozone is a different chemical than common oxygen (O2) which supports life on our planet. Like many substances, ozone is beneficial to life and to man, but can also be harmful in excessive concentrations. Ozone is created naturally by the action of the sun on oxygen; it also is created by man as a byproduct of processes such as combustion, power generation and operation of common appliances such as some sun lamps, copy machines or electric hair dryers.

Answer: All replacement parts for an air cleaner are available through a licensed heating and cooling contractor.

Answer: The model number for your whole house air cleaner is located at the front or back of the access door of the air cleaner and would begin with F.

Answer: The replacement filters have an arrow with the words Air Flow on them. This arrow should be pointing in the direction of air flow (or towards the furnace).

Answer: Honeywell recommends replacing the filter every 6 months to a year based on usage.

Answer: Honeywell high-effiiciency Media Air Filters are generally made of cellulose or polypropolene media glued to a cardboard frame with a metal structural backing.

Answer: The replacement filters for air cleaners are available online through www.amazon.com, and www.medwing.com. Alternatively, some model numbers are also available through local retail stores. You can also check with your local heating and cooling contractor for assistance with purchasing replacement filters.

Answer: The model number for your whole house air cleaner is located at the front or back of the access door of the air cleaner and would begin with F.

Answer: The replacement filters have an arrow with the words Air Flow on them. This arrow should be pointing in the direction of air flow (or towards the furnace).

Answer: Honeywell recommends replacing the filter every 6 months to a year based on usage.

Answer: Honeywell high-effiiciency Media Air Filters are generally made of cellulose or polypropolene media glued to a cardboard frame with a metal structural backing.

Answer: The replacement filters for air cleaners are available online through www.amazon.com, and www.medwing.com. Alternatively, some model numbers are also available through local retail stores. You can also check with your local heating and cooling contractor for assistance with purchasing replacement filters.

Answer: The model number for your whole house air cleaner is located at the front or back of the access door of the air cleaner and would begin with F.