Yes. If you’re interested in the Honeywell Connected Home open API program, please check out our Developer Portal here .
The Lyric Round™ Wi-Fi thermostat works with Apple Watch, Samsung SmartThings and Apple HomeKit. For a complete list of current integrations, please visit: http://yourhome.honeywell.com/partners.
On: The fan will run continuously. Use this setting for improved air circulation or for more efficient central air cleaning.
Auto: The fan will follow its programmed schedule while either the heating or cooling systems are on.
Circulate: The fan will run at random intervals for approximately 35% of the time. Use this setting for improved air circulation or for more efficient central air cleaning when you do not want the fan running continuously.
When you first restore power to your Lyric thermostat, the thermostat will take up to three minutes to start up. During this start up period your Lyric display will light up in circles as it advances through its initial power up. When the thermostat is done it will display a unique network name, for example, Lyric Stat 03. When you see the unique network name, touch "OK" to begin your thermostat configuration.
If your Lyric thermostat screen goes dark after three minutes, approach the Lyric and wave your hand in front of it to wake it up and continue configuration. If the screen remains dark, click
here for more information.
Note: Many of today’s digital thermostats are battery powered, which makes it difficult to tell if the power is off. Listen to ensure your system is turned off before continuing.
2. Confirm that the provided AAA Lithium battery is still installed in your Lyric.
In order to manage your Lyric thermostat remotely via the Lyric app, you will need to connect the Lyric thermostat to your in-home Wi-Fi network. The Configuration section of your Lyric app will guide you through this step. If your thermostat is having trouble locating your Wi-Fi network, you may want to try these troubleshooting tips:
If you live in an area with many Wi-Fi networks broadcasting in the same space, it's possible that your thermostat did not find your network on the first scan. You will need to refresh the network list by pressing the "Refresh" button on your Lyric app screen and try connecting again. If pressing "Refresh" does not work, change the channel your router is broadcasting on. Please consult your router's manual for instructions on changing the channel.
Check that your router is broadcasting the Wi-Fi signal at the appropriate Radio Frequency range. Lyric only operates in the 2.4GHz range. This is why your thermostat may not be able to see the network while your smart phone (which operates in both the 2.4 and 5.0 GHz range) sees the network just fine.
Most dual-band routers can broadcast two networks, one network on the 5GHz radio and one network on the 2.4GHz radio. You will need to ensure that the 2.4GHz radio network is enabled on your router. Please consult your router's manual for instructions.
Note: If you have chosen to use a non-broadcasting SSID (network name) on your router, your network name will not appear on the Lyric Wi-Fi list. You will need to manually add your router using the "+" button at the bottom of your Lyric app screen.
Lyric is designed to make your life easier by allowing you to set shortcuts to maximize your comfort and energy savings. A shortcut is a quick way to change your Lyric thermostat's settings:
Create a new shortcut by pressing the + button at the bottom of your Home screen in the Lyric app. Then, choose when the shortcut will trigger and what will happen when you trigger it. You can tap the gear symbol next to many of these options to see the exact impact of your shortcut on your home's heating or cooling. Once you have created one or more shortcuts, you will see them displayed at the bottom of the Home screen with details on their trigger conditions and the resulting change.
Example: To save energy while you sleep, create a shortcut for the time when you typically go to bed, directing your thermostat to make it cooler than your default settings (in winter) or warmer (in summer). You can select how many degrees warmer or cooler you would like it to be. Also consider using Eco Mode to set energy saving temperatures for when you're either heating or cooling your house. Then, create another shortcut for when you typically get up, directing your thermostat to return the temperature to your preferred Home setting. When you wake up, your house will be comfortable - and you will have saved energy overnight.
To delete a shortcut, tap on the shortcut from the home screen. Then press the trash can symbol in the upper right corner of your screen.
To create a scheduled shortcut:
Example: You may want to utilize your Away or Eco Mode settings when you’re planning to be out of the house. You can use one shortcut for each event, so if you’d like to program your sleep time as 10 p.m. during the week and 11:30 p.m. on weekends, you only need to create one scheduled shortcut and modify the times for each day of the week. You could then name your shortcut “sleep” or “bedtime.”
To watch a video tutorial on creating scheduled shortcuts, click here for iOS or here for Android.
Visit the Contact Us page for information on how to contact Lyric Technical Support via phone, email and social media.
Please contact Tammy Swanson for all media inquiries.
Visit the Contact Us page for information on how to contact Lyric Technical Support via phone, email and social media. Telephone support is available between 8 am and 11 pm CST Monday - Saturday and between 9 am and 11 pm CST on Sunday.
Telephone support is available at 800-633-3991.
I purchased my Honeywell product directly from Honeywell online through shophome.honeywell.com
If you purchased a product through shophome.honeywell.com and it doesn’t meet your expectations, you may return it within 30 days of the shipping date. If the product was removed from its original packaging, the product must still be in new condition and undamaged.
Follow these steps:
Louisville, KY 40299
5. Your original form of payment (e.g. credit card) will be credited once the product is received and verified.
We recommend returns be shipped through UPS or insured United States mail for your protection. Honeywell is not responsible for items lost or damaged during shipping.
I purchased my product from a contractor, a retailer or another online store
Please only return items to Honeywell that were purchased directly from shophome.honeywell.com. Honeywell products purchased anywhere else must be returned in accordance with the returns and refunds policy for their place of purchase and will not be processed by Honeywell.
For more information on Honeywell’s online return policy, reference your packing slip or click here.
For questions regarding returns, please contact Customer Care at 1-800-633-3991, press 1 then 2, from 7 a.m. to 11 p.m. EST, Monday through Saturday and 10 a.m. to 7 p.m. EST on Sunday.
Products ordered from shophome.honeywell.com will ship via UPS Ground for all orders with the continental United States. Typically, your product should arrive within 5-7 days from the time it's shipped. At this time, we cannot fulfill orders outside the continental United States at this time.
If you placed your Honeywell product order through shophome.honeywell.com, your product is shipped via UPS Ground. Your product will typically arrive 5-7 days after it has been shipped. You can check your order status here. You will need your Order Number and email address.
Geofencing is a great feature for homes with multiple people coming and going. All users must have the Lyric App installed and running (does not need to be in the foreground) on their smartphone. Each user needs to have their own Lyric account and be logged in to the App on the smartphone that comes and goes with them from the house.
Once you enable and configure geofencing for one user, all users of that thermostat location will share these same settings. Remember, the thermostat settings will change when the last person’s smartphone leaves the geofenced area and again, when the first smartphone returns to the geofenced area.
Do not share the same account across multiple users to ensure geofence triggers with each person.
For instructions on how to add users, click
For more information about these different fan settings, click here.
Have you ever come home early from work in the winter to a cold house? Forgotten to turn down your heat before going on vacation? Paid a large energy bill because your AC was running in 90-degree weather when no one was home?
Honeywell is changing the way you think about comfort. When you enable geofencing, you use the Lyric app to define a boundary around your home. The Lyric app uses location services on your smartphone to know when you’ve entered or exited this boundary and automatically triggers the thermostat to change the temperature to a setting you define. No need to set up a complicated schedule; Lyric will respond to your ever-changing schedule. The temperature will be just as you like it. Using geofencing with your Lyric thermostat makes it simple.
Geofencing is automatically enabled for your location when the complete the geofencing chapter of installing your Lyric thermostat. You can choose to skip the geofencing set up if you don’t want to use that feature, or if you’d rather configure it later.
To do so, press the “No Thanks” button.
You can turn geofencing on or off by tapping the menu icon in the top left corner, and then tapping the location where you want to set up a geofence. To turn it on, slide the “Geofence this Location” switch to On (green). You’ll then want to configure your Geofence Settings. Click [here] to learn how.
To turn geofencing off, slide the “Geofence this Location” switch to Off. All location-based shortcuts triggered for all users will be disabled (shown as a greyed-out Shortcut) on the Dasbhboard. The “Geofence Settings” option in the settings menu will disappear until the “Geofence this Location” setting is reverted to On.
No, this is a battery powered device only.
Mute the alarm using the app, unplug the cable sensor or wipe the built-in probe sensors dry (whichever sensed the leak), or remove the batteries.
Once the water leak detector detects a leak through the sensor probe or the extended cable sensor, within a minute the detector buzzes and the LED blinks red. Shortly thereafter, you should receive in-app, push and/or email notifications, depending on your settings.
After 30 minutes, if the detector is still detecting a leak, the alarm will start again.
The detector has a built-in temperature sensor that senses temperature every hour. If the temperature goes below the set thresholds, you should be notified through in-app, push and/or email notifications, depending on your settings.
There is no limit to the number of email accounts that can be added to receive notifications. Added email accounts will receive notifications from all devices connected to the account.
If the detector misses a particular update, you will receive an email, push, and in app notification, depending on your setting, that the detector is offline.
After successful installation, the LED light will turn solid green. It stays on for approximately 5 minutes and then turns off to preserve battery life.
Yes, the entire 4 feet cable (or 1.2 meters) sensor detects water. Additional cable sensors can be added for a maximum sensing distance of up to 500 feet or 150 meters. The cable sensors need to be connected to each other, please make sure that each cable is installed correctly. You may test each cable sensor section by inserting each cable sensor section into the Water Leak Detector separately and by pouring water on the applicable cable sensor section to test. If the cable sensor does not trigger the buzzer alarm after pouring water on the cable sensor, please contact the Lyric toll free Customer Care phone line, 1-800-633-3991.
Yes. For the best performance, it is recommended that the detector is wiped clear of any debris, dried, and the batteries are replaced before reuse.
Make sure the batteries are inserted correctly. If that does not correct the issue then put in new batteries. If the issue is not corrected contact the Lyric toll free Customer Care phone line, 1-800-633-3991.
The default thresholds for temperature are pre-set at 45° F or 7.5° C and at 100° F or 38° C and you may change the settings in the Lyric app. The default thresholds for humidity are pre-set at 20% and at 70% and you may change the settings in the Lyric app.
(i) Return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
(ii) Call Honeywell Customer Care at 1-800-468-1502. Customer Care will make the determination whether the product should be returned to the following address:
Honeywell Return Goods, Dock 4 MN10-3860, 1885 Douglas Dr. N., Golden Valley, MN 55422, or whether a replacement product can be sent to you.
Your temperature and humidity readings will update two or three times per day but at the expense of battery life.
Honeywell warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use and service, for a period of two (2) years from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Honeywell shall repair or replace it (at Honeywell’s option).
Lyric uses three AA Alkaline batteries. For your convenience, three batteries are included in your box. You can expect up to 3 years of battery life, depending on use conditions. Battery life may be shorter due to a number of factors (e.g., extreme cold or heat, multiple cable sensors, alert activity, frequency of status updates).
If you have any questions concerning this warranty, please write Honeywell Customer Care, 1985 Douglas Dr, Golden Valley, MN 55422 or call 1-800-468-1502.
Search ‘Lyric Thermostat’ in the Apple App Store or the Google Play store to download or update the free app to your smartphone or tablet. Setup is a cinch with the guided walk through.
2. APPLE DEVICE AND iCLOUD SETTINGS
In your Apple mobile device settings, open your iCloud settings and ensure you are logged into iCloud, your iCloud Drive is on, and your iCloud Keychain is on. In your Apple mobile device settings, open your Lyric app settings and turn on Home Data.
3.CONNECT YOUR DEVICES
Lyric products are wireless – they use your home’s Wi-Fi network. It’s easy to connect everything using the app.
4.YOUR HOME, YOUR WAY
Customizing Lyric is as simple as a tap and a swipe. Adjust preferences, decide who gets alerts, and fine-tune your home comforts to the way you live.
Everything’s taken care of. Lyric gives you more control of your home – whether you’re staying in, heading out, or a thousand miles away.